Standardised navigation

You can find more detailed information about our range of digital service products here.

Here on this page we provide navigation in accordance with ISO 18541. We hope that it helps you to easily find all the information important to you.

1. User administration

1.1 Company registration

How can I register and access the service information for Mercedes-Benz and Setra Buses? You can register your company by ordering access to OMNIplus BusDoc. The registration form can be found here. Note: registration is always free of charge.

1.2 Creating a user account

A user name and starting password are created for the user listed in the order form when access to OMNIplus BusDoc is first ordered. You can create accounts for other users at any time by placing further orders.

1.3 Managing a company

Company data are managed by OMNIplus BusDoc administrators. Any requests for changes can be sent using the contact form. Please bear in mind that this may involve certain checking processes which can take several working days.

1.4 Managing users

Users are managed by OMNIplus BusDoc administrators. Please use the OMNIplus BusDoc registration form to obtain changes to user rights.

1.5 Deleting users

An OMNIplus BusDoc administrator can delete both users or their company. Please use the OMNIplus BusDoc registration form to have a user deleted. If you wish to have your company deleted, please use the contact form.

1.6 Login

The user receives confirmation of user approval (by email); this includes the user's user name, starting password and a link to the service portal for login.

1.7 Information relevant to theft

No content at present. In the event of questions please use the contact form.

2. Payment

Payment information

Payment information can be found in the OMNIplus BusDoc order form.
Please use the contact form for more detailed questions.

3. Vehicle identification

3.1 VIN

Our Bus RMI products enable you to obtain a diverse range of service information specific to a vehicle by entering the VIN of that vehicle in OMNIplus BusDoc. What that information is depends on the specific OMNIplus BusDoc order for a user. Please use the contact form for any questions.

3.2 Product features

Due to technical restrictions, we can only make vehicle-specific documentation available when the vehicle identification number (VIN) is entered in the respective applications. In addition it is also possible to define vehicle model designations in the respective applications using product features (e.g. by selecting the model series and then a more detailed selection). However we do not recommend this as a vehicle-specific selection of RMI cannot be guaranteed.

4. Types of information

4.1 Selecting the type of information

In order to access the respective types of information, you must procure the corresponding user rights for a user with the OMNIplus BusDoc registration form.

4.2 Term search

In the respective types of information, you can, to some extent, search for certain terms. This is however dependent on the functions of the type of information in question.

4.3 Navigation via product structure

In OMNIplus BusDoc, information can be found in most types of information by navigating through the three-level product structure.

4.4 Document ID

Within OMNIplus BusDoc and its types of information only certain types of document can be called up using document IDs.

5. Selecting information packs

5.1 Workshop procedures

Workshop procedures can be found in OMNIplus BusDoc.

These include:

5.1.1 General workshop procedures
5.1.2 Body repair procedures
5.1.3 Restoration procedure for a limited time
5.1.4 Preparation for PTI

5.2 Circuit diagrams

You can find circuit diagrams in OMNIplus BusDoc.

5.3 Technical Service Bulletin

Technical service information can be found in OMNIplus BusDoc.

5.4 Recall information

No content at present. In the event of questions please use the contact form.

5.5 Maintenance intervals

Maintenance instructions, maintenance intervals/maintenance computers in combination with the DSB (Digital Service Booklet) can be found in OMNIplus BusDoc.

5.6 Spare parts

Information on parts can be found in OMNIplus BusDoc.

This includes:

5.6.1 Spare parts (determination)
5.6.2 Spare parts (access)

5.7 Accessories

No content at present. In the event of questions please use the contact form.

5.8 Repair times

Information on repair times can be found in OMNIplus BusDoc.

5.9 Converted vehicles

No content at present. In the event of questions please use the contact form.

5.10 Special Service Tools

Information on special tools can be found in OMNIplus BusDoc during maintenance and repair work.

6. Vehicle diagnostics

Overview of all diagnostics solutions

An overview of all diagnostics solutions that we can offer you can be found here https://www.omniplus.com/de_en/support/service-information/.

6.1 Deletion of entries in the fault memory

Deletion of fault memories is a function of our diagnostics solutions. You can find further information on the Mercedes-Benz Truck product information page.

6.2 Deletion of manufacturer entries

Deletion of manufacturer entries (here symptoms) is a function of our diagnostics solutions. You can find further information on the Mercedes-Benz Truck product information page.

6.3 Integrated diagnosis

We offer the Pass Thru EU solution as an integrated diagnostics solution.

7. Updating and replacing modules

7.1 Updating and replacing modules

No content at present. In the event of questions please use the contact form.

7.2 Tuning set

No content at present. In the event of questions please use the contact form.

8. Electronic service log book

Electronic service log book in OMNIplus BusDoc

The electronic service log book is to be found in OMNIplus BusDoc (DSB - Digital Service Booklet).

9. Help for repairs, technical support

Repairs and technical support

No content at present. In the event of questions please use the contact form.

10. Requesting contact for special information

Access to special technical information

In accordance with statutory directives (EC 217/2007 and supplementary provisions) we offer customer groups access to special technical information. There are no special topic pages on this point. In the event of questions please use the contact form.

10.1 Information on electric tools

No content at present. In the event of questions please use the contact form.

10.2 Manufacturers of test equipment and diagnostics e-tools

No content at present. In the event of questions please use the contact form.

10.3 Training and further training documentation

Are you interested in learning content? Find the perfect range of courses in our catalogue.

10.4 Redistributors

You can find an overview of technical information here.

10.5 New editors

No content at present. In the event of questions please use the contact form.

10.6 Examination and inspection services

No content at present. In the event of questions please use the contact form.

10.7 Retrofit systems for alternative fuels

No content at present. In the event of questions please use the contact form.

10.8 Reconditioning of engines and components

No content at present. In the event of questions please use the contact form.

10.9 Component and component part manufacturers

No content at present. In the event of questions please use the contact form.

10.10 Inspection of independently developed and non-proprietary VCIs

No content at present. In the event of questions please use the contact form.

11. Information on training and further training courses

Catalogue of courses

Are you interested in learning content? Find the perfect range of courses in our catalogue.

12. Download area

Downloads

No content at present. In the event of questions please use the contact form.