You can find more detailed information about our range of digital service products here.
Here on this page we provide navigation in accordance with ISO 18541. We hope that it helps you to easily find all the information important to you.
1.1 Company registration
How can I register and access the service information for Mercedes-Benz and Setra Buses? You can register your company by ordering access to OMNIplus BusDoc. The registration form can be found here. Note: registration is always free of charge.
1.2 Creating a user account
A user name and starting password are created for the user listed in the order form when access to OMNIplus BusDoc is first ordered. You can create accounts for other users at any time by placing further orders.
1.3 Managing a company
Company data are managed by OMNIplus BusDoc administrators. Any requests for changes can be sent using the contact form. Please bear in mind that this may involve certain checking processes which can take several working days.
1.4 Managing users
Users are managed by OMNIplus BusDoc administrators. Please use the OMNIplus BusDoc registration form to obtain changes to user rights.
1.5 Deleting users
An OMNIplus BusDoc administrator can delete both users or their company. Please use the OMNIplus BusDoc registration form to have a user deleted. If you wish to have your company deleted, please use the contact form.
The user receives confirmation of user approval (by email); this includes the user's user name, starting password and a link to the service portal for login.
1.7 Information relevant to theft
Payment information can be found in the OMNIplus BusDoc order form.
Please use the contact form for more detailed questions.
Our Bus RMI products enable you to obtain a diverse range of service information specific to a vehicle by entering the VIN of that vehicle in OMNIplus BusDoc. What that information is depends on the specific OMNIplus BusDoc order for a user. Please use the contact form for any questions.
3.2 Product features
Due to technical restrictions, we can only make vehicle-specific documentation available when the vehicle identification number (VIN) is entered in the respective applications. In addition it is also possible to define vehicle model designations in the respective applications using product features (e.g. by selecting the model series and then a more detailed selection). However we do not recommend this as a vehicle-specific selection of RMI cannot be guaranteed.
4.1 Selecting the type of information
In order to access the respective types of information, you must procure the corresponding user rights for a user with the OMNIplus BusDoc registration form.
4.2 Term search
In the respective types of information, you can, to some extent, search for certain terms. This is however dependent on the functions of the type of information in question.
4.3 Navigation via product structure
In OMNIplus BusDoc, information can be found in most types of information by navigating through the three-level product structure.
4.4 Document ID
Within OMNIplus BusDoc and its types of information only certain types of document can be called up using document IDs.
5.1 Workshop procedures
Workshop procedures can be found in OMNIplus BusDoc.
5.1.1 General workshop procedures
5.1.2 Body repair procedures
5.1.3 Restoration procedure for a limited time
5.1.4 Preparation for PTI
5.2 Circuit diagrams
5.3 Technical Service Bulletin
5.4 Recall information
5.5 Maintenance intervals
Maintenance instructions, maintenance intervals/maintenance computers in combination with the DSB (Digital Service Booklet) can be found in OMNIplus BusDoc.
5.6 Spare parts
Information on parts can be found in OMNIplus BusDoc.
5.6.1 Spare parts (determination)
5.6.2 Spare parts (access)
5.8 Repair times
5.9 Converted vehicles
5.10 Special Service Tools
Overview of all diagnostics solutions
An overview of all diagnostics solutions that we can offer you can be found here www.omniplus.com/de_en/support/service-information/.
6.1 Deletion of entries in the fault memory
Deletion of fault memories is a function of our diagnostics solutions. You can find further information on the Mercedes-Benz Truck product information page.
6.2 Deletion of manufacturer entries
Deletion of manufacturer entries (here symptoms) is a function of our diagnostics solutions. You can find further information on the Mercedes-Benz Truck product information page.
6.3 Integrated diagnosis
7.1 Updating and replacing modules
7.2 Tuning set
Electronic service log book in OMNIplus BusDoc
Repairs and technical support
Access to special technical information
In accordance with statutory directives (EC 217/2007 and supplementary provisions) we offer customer groups access to special technical information. There are no special topic pages on this point. In the event of questions please use the contact form.