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eServiceContracts

Skilled servicing for electric buses at foreseeable costs

Rely on our tried-and-tested range of OMNIplus eService Contracts, which we have adapted to suit the needs of eMobility. You can put together the perfect range of services for your electric fleet, individually and as you need them. This means your fully electric eCitaro buses can always be safe, reliable and efficient when under way.

With the eBasic and ePremium eService Contracts, we give you the support you need on your journey to eMobility. Operators of the eCitaro can sign up for one of the two Service Contracts at any time. The term and scope are determined individually, say, with additional packages such as statutory inspections. And if you really want to play it safe, you can choose the extended battery warranty for your eCitaro. Rely from the start on the bus and coach experts at OMNIplus for servicing your Mercedes-Benz eCitaro.

The OMNIplus eService Contracts in overview: alongside a common maintenance component, our OMNIplus eService Contracts eBasic and ePremium offer various different levels of repair. In addition, you have the option to take out an extended warranty on the high-voltage battery.

Scope of services Erweiterte Batteriegarantie eBasic* ePremium*
Maintenance and repair of high-voltage components      
High-voltage battery      
Whole vehicle repairs      
Vehicle maintenance to manufacturer requirements      
Incl. 24h Service with towing costs      
OMNIplus ON Uptime      
The following packages are optional      
Tyres      
Legally mandated general/emissions/safety inspections      
OMNIplus ON Uptime      
*each not including the high-voltage battery      
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OMNIplus eService Contracts offer you the following benefits

Battery warranty*
When buying an eCitaro, a basic warranty for the high-voltage battery and a two-year warranty on the high-voltage components (for up to 200,000 km) is included as standard.

Mobility
Servicing, replacement parts and regular monitoring to the highest level of quality ensure optimal readiness for deployment.

Profitability
The ePackages save money as compared to individual workshop services.

Safety and quality
Optimally maintained vehicles offer the highest levels of driver safety for your fully electric buses and coaches.

Foreseeable cost control
eService packages at fixed monthly rates promise transparent and foreseeable costs.

Value-retention
Your vehicle will retain value thanks to regular, competent maintenance.

* The conditions of the "Basic Warranty, Lithium-Polymer Rechargeable Battery (LMP ® Generation 1D)” or "Basic Warranty and Individual Service Life Promise, Battery NMC2” apply

The most important facts at a glance

  • Two variants for the vehicle: eBasic or ePremium
  • One variant for the high-voltage battery: extended battery warranty
  • Future-proof range of services for eMobility
  • Attractive package prices instead of itemized lists
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